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Verizon Executive Contact Info. Address: 1 Verizon Way. "These appointments will develop and grow the next generation of our leadership teams as we unleash Verizon's full potential moving forward," said Verizon Chairman and CEO Hans Vestberg. Executive Relations. 12-16-2019 09:15 AM. Drive loyalty and capture the voice of the customer. Dec 2018 - Jan 2022 3 years 2 months. Discover financial news and company announcements from Verizon. Verizon is raising the minimum wage for new employees to $20 an hour for Customer Service and $20 an hour for its Retail and Inside Sales employees. I have to repeatedly say that I want an agent just to be put on a crazy long wait and then win. CS is Customer Service. (VIMCO) and head of Verizon Capital Group (VCG), has been named to lead Investor Relations for Verizon Communications Inc He will succeed Mike Stefanski, who today announced his plans to retire before. Welcome to /r/Verizon! A community to discuss and ask questions about anything and everything Verizon, be…. BBB File Opened: 8/16/1994. Sales & Service 8 AM - 7 PM ET (Mon - Fri) 9 AM - 5 PM ET (Sat) Closed (Sun) Get Verizon contact information to speak with a customer service representative about your mobile and home services. With a presence around the world, they offer data, video and voice services and solutions on our networks and platforms that are designed to meet customers. Good news, everyone (with a Verizon iPhone 5)! You can use Wi-Fi again. (NYSE, Nasdaq: VZ) today announced that it has completed its acquisition of Vodafone Group Plc's (London, Nasdaq: VOD) 45 percent indirect interest in Verizon Wireless in a transaction valued at approximately $130 billion. However, our executive leadership and corporate functions are located in Basking Ridge, New Jersey. I have been trying to resolve a billing issue of over 300$. Sometimes going straight to the top is the way to get around customer service roadblocks, but the folks at The Consumerist, have a suggestion for Verizon … Your issue has been escalated to a Verizon agent. 00 credit on the account. Yrizarry, vice president-public policy and strategic affairs, will receive the award. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. A shortfall in its pension fund also prompted AT&T last w. Sky is a leading provider of TV, broadband, and phone services in the UK. 00 dollars overdrawn. Mon-Fri 8 AM-8 PM EST Closed Sunday. The estimated additional pay is $22,708 per year. Coming just days after the U Department of Justice cleared the Verizon-MCI combination following a comprehensive. Attn: VSAT. If your concern is unresolved, you may write to us at: Verizon Executive Relations, 1 Verizon Way, Basking Ridge, NJ 07920. Verizon: Mike Stefanski 908-559-8018 michaelcom Information about Verizon's directors and executive officers is set forth in Verizon's annual report on Form 10-K for the year ended December 31, 2015 and Verizon's proxy statement for its 2016 annual meeting of stockholders filed with the SEC. Craft can deliver 250+ data points of financial, operating, and human capital indicators on companies via API. This is the worst customer service I ever had and the employee did not do her job and now I am being punished for her mistake and her boss is not willing to help resolve. Verizon Connect's new Equipment Asset Tracker is designed to optimize field equipment management and streamline operations. 0 billion, an increase of 0. You can also request a call at a time that fits your schedule Go to Wireless. Former Chairman and Chief Executive Officer of Darden Restaurants, Inc. Investor Relations Contacts. Sr Manager Executive Relations Verizon Feb 2019 - Present 5 years 5 months. Learn about Verizon and our company's purpose, technologies, leadership, history, awards and more. We are good corporate citizens and share our success. May 27, 2024 · For Verizon Fios, call (800) 837-4966; if you’re using Verizon prepaid, call (888) 294-6804. Last year, Verizon began tracking everything you do with your phone: the apps you use, the web sites you visit, and even where you are. He has illegally gained accessed my personal and business account at Verizon to perform identity theft and to assist in hacking my credit file information. Chat with Visible's chatbot, ConnAI, in the Visible app. View Verizon stock information, earnings reports, SEC filings, upcoming events, investor news, and more Investor Relations. I have been trying to speak to someone in relation to a payment arrangement since Thursday, December 16 and have to deal with the automated system from the Twilight Zone. View quarterly earnings. Sherry came to Brightspeed from Verizon where she served in various executive leadership and strategy positions within finance and network operations. Providing customer complaint management support for small, medium, and. Sr. Enter your mobile number. Thank you, Sincerely, As Chief Legal Officer for Verizon, Vandana is responsible and has oversight for all Legal and Corporate Security functions for the company. Pataki, Mayor Michael R. After over an hour on the phone where the representative stated he was "working" on getting a resolve the call was disconnected on the Verizon end and was not returned. Edit: Going through the FCC put me in touch directly with a corporate employee who resolves these issues full time. By clicking "TRY IT", I agree to receive newsletters and. Verizon reviewed the account and worked directly with the customer to address their. NEW YORK, Feb. Contact: Follow: Leslie Berland is the Executive Vice President and Chief Marketing Officer for Verizon, overseeing all aspects of Verizon's global brand and marketing strategy, including brand identity, marketing activation and creative, marketing effectiveness, consumer insights, media and strategic partnerships. Learn how they develop contacts. Get Contact Info for All Departments. With a presence around the world, they offer data, video and voice services and solutions on our networks and platforms that are designed to meet customers. Use this page to contact Verizon Customer Service. The average Executive Director base salary at Verizon is $212K per year. Monday, April 22, 2024 - 08:30am ET Verizon begins 2024 with strong wireless service revenue growth, solid cash flow and continued momentum in broadband Link. I have been trying to speak to someone in relation to a payment arrangement since Thursday, December 16 and have to deal with the automated system from the Twilight Zone. Lead a team of Executive Relation Leaders. Are you looking to upgrade your phone or purchase new accessories? Look no further than Verizon stores. Offer may not be combined with other offers. Customer Service: 800-922-0204. How do I talk to a Verizon agent? Dial (800) 922-0204 between 8 a and 7 p Alternatively, you can visit a nearby store to speak with a representative. Beginning at Verizon’s About Us page, click the Contact Us link at the bottom of the page As of 2015, Verizon customer support can be contacted 24 hours per day at 1-800-837-4966. Tried creating an account and new line of service online a few weeks back Customer support on the phone and chat just sent me into an endless loop. Virginia, United States. Despite following all troubleshooting steps recommended by the Verizon Wireless Executive Relations. Customer Service Phone Number: 1-800-922-0204. Fueled by purpose. How do I talk to a Verizon agent? Dial (800) 922-0204 between 8 a and 7 p Alternatively, you can visit a nearby store to speak with a representative. 212-321-8457 (office) 212-321-1047 (fax) There's also a Cassandra Flippin in the same office, her. 7 percent year over year as growth in service revenue was offset by declines in wireless equipment revenue and other revenue. ER means Executive Relations. , Verizon Washington, D is moving its headquarters to a company-owned building just a few blocks away. The Verizon Executive Team is rated a "C+" and led by CEO Hans Vestberg. Am copying my post from Facebook: I have been trying to speak to someone in relation to a payment arrangement since Thursday, December 16 and have to deal with the automated system from the Twilight Zone. Reach out to the consumer media relations team for all U local area communicationscom Get in touch with our media relations team for press inquiries related to Verizon Wireless, Wireline, Residential, Investor Relations and more. Crazy Response from Verizon Executive Relations. whicked whim We're a human network that reaches across the globe and works behind the scenes. Good news, everyone (with a Verizon iPhone 5)! You can use Wi-Fi again. In 2017, Hans served as Verizon's chief technology officer and president of Global Networks, responsible for developing the architecture for Verizon's fiber. Verizon Consumer Group was formed in January 2019 in an organizational. Local Media Relations Team. See our solutions in action—including 5G, Intelligent Networking, Internet of Things (IoT), Business Communications, Customer Experience Services and Security. Average of 618 Customer Reviews. From Business: Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. Greenville, South Carolina, United States. After contacting the BBB executive relations contacted me. Then press zero for an agent Craft can deliver 250+ data points of financial, operating, and human capital indicators on companies via API. I have called like 20 times the past two weeks and noone has helped me Im about ready to get a new service provider i swear It's never business as usual here. kayaks for sales , will speak at the Jefferies Technology, Media and Telecom conference in Miami on Tuesday, May 12. Years in Business: 40. State Government Affairs. We’re standing by to assist, so please let us know. 01-26-2024 12:06 PM. Sr Manager Executive Relations Verizon Feb 2019 - Present 5 years 5 months. Hi, Posting this here because I'm not really sure where to go. Based on 36604 salaries posted anonymously by Verizon Executive Relations employees in United States. Verizon News: This is the News-site for the company Verizon on Markets Insider Indices Commodities Currencies Stocks Verizon Wireless allows you to order phones and phone accessories online. Under Verizon Consumer CEO Sowmyanarayan Sampath, Brian Higgins has been appointed as the company’s first-ever Chief Customer Experience Officer for the consumer group. Ready to pursue your ambitions and grow your career? We've got you covered. In January this year I placed my order for new phones online. Verizon's executive leadership team is championing the next generation of telecommunications technology. 10-11-2018 10:06 AM. Verizon employees rate their Executive Team in the Top 50% of similar size companies on Comparably with 10,000+ Employees. Greenville, South Carolina, United States. In today’s fast-paced digital world, it’s no surprise that technology-related issues can arise at any moment. but the screen did not work at all. Find store information, self-service support, guided assistance, and other solutions for your business needs. I would like to report a Verizon employee, who works at Verizon in Simi Valley, CA. Tried creating an account and new line of service online a few weeks back Customer support on the phone and chat just sent me into an endless loop. Fueled by purpose. Hanover, Maryland, United States. hospital gowns walmart (NYSE, Nasdaq: VZ) today announced that Manon Brouillette, CEO of Verizon Consumer Group, has stepped down from the role she has held since January 2022. Read our policy statements on an open internet, spectrum and more. Gordon's recognition is the latest in a string of Verizon diversity honors. By clicking "TRY IT", I a. The estimated total pay for a Executive Relations Analyst at Verizon is $86,207 per year. When you own an Apple computer or mobile device, there may come a time when you need to reach out to the company to get assistance. As previously announced, the. However, our executive leadership and corporate functions are located in Basking Ridge, New Jersey. Sales & Service 8 AM - 7 PM ET (Mon - Fri) 9 AM - 5 PM ET (Sat) Closed (Sun) Get Verizon contact information to speak with a customer service representative about your mobile and home services. Cellular Customer Service Is there another number to call regarding an ongoing issue with your Verizon cell phone plan? I'm not getting satisfaction through the normal channels and I'm looking to speak to a higher level decision-maker than the regular customer service reps (no offense). One Verizon Way, Basking Ridge, New Jersey 07920, USA 9082001. - Today Verizon Communications (NYSE, Nasdaq: VZ) announced the appointment of Manon Brouillette to Executive Vice President and CEO of Verizon Consumer Group effective January 1, 2022. See our Advertiser Discl. Be prepared to explain your situation and the. Business Started: 1/1/1984. 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When Verizon tried to get out of paying my promotional credit, a filed a complaint with my state's Office of the Attorney General. Sharpe brings more than two decades of corporate affairs and communications experience with a decorated career at Allstate. By clicking "TRY IT", I a. We are good corporate citizens and share our success. Jennie joined Verizon in May 2000 and has held a variety of positions in Customer Operations, Customer Service, Fraud, Financial Operations and Executive Relations having effective communications. Executive Relations Newbie. 09-18-2018 10:11 AM. To get the highest level of attention from Verizon file your complaint with your states franching authority. Then press zero for an agent Craft can deliver 250+ data points of financial, operating, and human capital indicators on companies via API. Provided complete support to field operations in all matters pertaining to scheduling,manpower,deployment. Hello, So I know there are a lot of people just asking for Executive Relations, maybe because they are mad, or because they just want to get what they want. Investor Relations Contacts. I have to repeatedly say that I want an agent just to be put on a crazy long wait and then wind up getting. Please address your legal requests to Verizon. If you are an institutional or individual investor, or an individual shareowner with investor-related questions, please contact the appropriate staff listed below. Sam is preparing Verizon's workforce to deliver on the promise of 5G. During a White House briefing on Monday detailing new recommendations regarding public health from the administration’s coronavirus task force and the CDC, President Trump was aske. 9700 NW 112th Avenue If you are a member of the media, please contact valuemediarelations@verizon Online chat Chat with us in real-time to get fast answers. your opinion is trash meme Prior to becoming CFO on May 1, 2023, he was the Senior Vice President and Controller of Verizon, where he was responsible for corporate wide accounting, finance operations, compliance, financial policies and SEC financial reporting. Improving communications. A new executive relations representative called me on November 16th. Public Relations and the Press - Public relations professionals cultivate relationships with new reporters. THOUSAND OAKS, Calif. CS is Customer Service. Are you facing issues with your Canon product and need immediate assistance? The Canon customer care phone number is your go-to solution. Eventually it's going to cost them, T-Mobile will exhaust … Get in touch with our media relations team for press inquiries related to Verizon Wireless, Wireline, Residential, Investor Relations and more. Jul 9, 2024 · BlackRock, Inc. View Verizon stock information, earnings reports, SEC filings, upcoming events, investor news, and more Investor Relations. From one end of the globe to the other, make an impact and make something great for yourself—starting now. However, there may come a time when you need to reach out to thei. NEW YORK - George (Brady) Connor, currently president and chief investment officer of Verizon Investment Management Corp. Corporate office contact info I searched in this sub but couldn't find it. Contact Verizon customer support through one of the following channels: Phone: Call 1-800-922-0204 for mobile-related issues or 1-800-837-4966 for home services. If you are not under a contract,. I have tried the text service, phone support, and executive relations. "Verizon Wireless is dedicated to delivering a positive wireless experience starting with the nation's most reliable wireless network, world-class customer service and an industry. Every day it seems another business e. pushya nakshatra pada 1 com/about/our-company/executive-bios. 7 percent year over year as growth in service revenue was offset by declines in wireless equipment revenue and other revenue. Porting, or taking your phone number from Verizon, or any other wireless carrier to Sprint, or any other wireless carrier, is a very easy process. We want to make sure that you are getting all the details that you need to know about the promotions that were being offered on Black Friday Verizon executive relations reached out the same day the complaint was submitted and took care of it for me. No such thing as loyalty dept. We would like to show you a description here but the site won't allow us. If you are an institutional or individual investor, or an individual shareowner with investor-related questions, please contact the appropriate staff listed below. Of particular interest is a panel discussion led by industry experts, Chris Novak, Managing Director of Verizon Cyber Security Consulting; Sean Atkinson, Chief Information Security Officer at the Center. Average salary for Verizon Executive Relations in United States: $112,915. 00 dollars overdrawn. If we are unable to resolve our dispute within 60 days after submitting this form, either party may proceed to file a claim for arbitration with the AAA Nov 15, 2021 · NEW YORK, N - Today Verizon Communications (NYSE, Nasdaq: VZ) announced the appointment of Sam Hammock to Executive Vice President and Chief Human Resources Officer of Verizon, effective December 1, 2021. International:+1 (972) 615-4343. Referrals or word-of-mouth recommendations are more effective than any job board. While Verizon Executive Relations doesn't have a publicly advertised phone number or email address, here are potential methods for reaching them: Escalate Through Infocenter: Contact Verizon's Infocenter (1-800-950-1088) and politely request to escalate your issue to Executive Relations. Our official headquarters and Board of Directors are located in New York City. When I checked it was a payment that had been made to Verizon Wireless. 01-28-2022 10:05 AM. Verizon is hosting its Investor Day 2022 with Chairman and CEO Hans Vestberg and senior executives. customer service told me the order had been cancelled and to create a new one. Offer may not be combined with other offers. kotaco fuels The new grant to the Local Initiative. If you’d like to contact Verizon Wireless directly, the direct contact can be found on their contact page. For the fifth time, Fortune recently named Verizon to its list of the "50 Best Companies for Minorities," and earlier this year Savoy magazine presented Verizon with the Excellence in Diversity Award for Executive Leadership in 2002. This is the closest you'll get to a corporate complaint. NYSE: VZ. Headquarters& ContactInformation & Contact Our official headquarters and Board of Directors are located in New York City. Get Contact Info for All Departments. Mon–Fri 8 AM–8 PM EST Closed Sunday. - Learned Verizon's core customer service models and applications to support consumer accounts. For full-year 2023, total Consumer revenue was $101. All information is updated regularly for your convenience. GoPro, the leading action camera brand, is known for their high-quality products and exceptional customer service. She will drive Verizon's market leadership in connected 5G experiences, while continuing to transform VCG into a fully. Gordon's recognition is the latest in a string of Verizon diversity honors. Jim is responsible for all external communications and media relations strategy and execution across the corporation, worldwide. Mar 2009 - Sep 2022 13 years 7 months. The average Executive Relations base salary at Verizon is $120K per year.
You can also visit their website, wwwcom, and click on the "Contact Us" link. Chairman and Chief Executive Officer. Sales or Revenue 133 But Visible has taken things even a step further: Visible doesn't even have a phone number! There are four ways to reach Visible customer service, and they're all thoroughly 21st century: Use the online chat feature on Visible's website. He also leads corporate-wide issues management and executive and employee communications. Verizon Communications Inc60% replaced consumer unit chief Manon Brouillette after a little less than a year in the role, the latest sign. Verizon introduces new customer-first programs and benefits, refreshes the brand. lake stevens aqi 1Q 2024 Earnings Conference Call Webcast. Verizon: Mike Stefanski 908-559-8018 michaelcom Information about Verizon's directors and executive officers is set forth in Verizon's annual report on Form 10-K for the year ended December 31, 2015 and Verizon's proxy statement for its 2016 annual meeting of stockholders filed with the SEC. But Verizon I was patient until the very end of this. Overseeing Verizon's global communications organization, Sharpe succeeds veteran. “The competitive environment has changed again here in the fourth quarter, and you can expect us to respond accordingly. on June 14th the order was received at the Fort Worth Verizon facility and signed for NOTE: In this presentation we have made forward-looking statements. In January this year I placed my order for new phones online. Hans Vestberg takes over role of CEO today. generator parts uk Improve communications with smart technology from Verizon. I am a registered shareowner of record in California, and want to know more about how Verizon handles personal information about me. Verizon wasn't responding, so an angry customer found a brilliant solution. com thru your browser Scroll to the bottom of page where you will see "SITE MAP" and click on it Scroll down til you see "COMPANY" and tap on "LEADERSHIP". 973-943-7209jcom. Get the details of Selvin Cardoza's business profile including email address, phone number, work history and more. Sr. Email: There is no official email … Verizon Wireless's Chairman and Chief Executive Officer is Hans E Other executives include Diego Scotti, Executive Vice President and Chief Marketing Officer; … Verizon's Chief Executive Officer & Chairman is Hans E Other executives include Sowmyanarayan Sampath, Executive Vice President & CEO, Verizon Consumer Group; Vittorio Colao, Director and 18 others. 00 credit on the account. If you are not under a contract,. puzzles to print Our competitors are not enemies; they are challengers who drive us to improve. ~Ivone If you require emergency assistance, please contact local law enforcement first, then contact Security at: United States:+1 (800) 997-3287. Customer Service: 800-922-0204. At Verizon, we drive our business forward through both the management structure we have put in place and the planning and implementation process we use to ensure that decisions are well thought-out and then put into action. Dorothy has 1 job listed on their profile. The board of Directors is charged with maintaining the highest standards of corporate governance because it believes that an effective board will positively influence shareholder value and enhance Verizon's reputation. Sometimes going straight to the top is the way to get around customer service roadblocks, but the folks at The Consumerist, have a suggestion for Verizon … Your issue has been escalated to a Verizon agent. 01, 2024 (GLOBE NEWSWIRE) -- Verizon Communications (NYSE, Nasdaq: VZ) today announced the appointment of Stacy Sharpe as Executive Vice President and Chief Communications Officer.
I am unable to call her back? The Verizon person I reached, I suppose at a standard trunk line, knew nobody by that name; but, Jazmine's voicemail was a legitimate follow-up I have been working on resolving since November. Securities and Exchange Commission are available in a variety of file formats. Contacting Apple tech support online is possible. 01, 2024 (GLOBE NEWSWIRE) -- Verizon Communications (NYSE, Nasdaq: VZ) today announced the appointment of Stacy Sharpe as Executive Vice President and Chief Communications Officer. Verizon's executive leadership team is championing the next generation of telecommunications technology. Read documents and forms for investors. Thank you for reaching out to us. Im having so many issues with my trade in and the promotion i was suppose to get. Verizon Wireless was slapped with a $1. Sowmyanarayan Sampath, the CEO of Verizon's consumer group Sowmyanarayan Sampath is the CEO of Verizon's consumer group — his seventh job at the. Get the details of Selvin Cardoza's business profile including email address, phone number, work history and more. Sr. Verizon Employee Directory. From Business: Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. Enter your mobile number. Our team has accountability for legislative and regulatory affairs, community relations and supporting corporate responsibility initiatives in all 50 states. Media contact 908-872-0278lyden@verizon NEW YORK, N -- Verizon Communications Inc. This is the closest you'll get to a corporate complaint. NYSE: VZ. To get contacted from Executive Relations, please write a letter to our Correspondence team. After contacting the BBB executive relations contacted me. missniley View quarterly earnings. Sam is preparing Verizon's workforce to deliver on the promise of 5G. 212-719-3349 is the fax number for the CEO's office. Executive Relations Newbie. 09-18-2018 10:11 AM. Approve corporate goals relevant to the CEO's compensation. "Companies in the 'Top 30' are tapping women for. The estimated total pay for a Executive Relations Analyst at Verizon is $86,207 per year. A Customer Service Expert, skilled in Technology, Sales, Marketing, Coaching, and Retail Executive Relations at Verizon Wireless Rochester, New York Metropolitan Area Feb 26, 2024 · He didn't answer my question, just said, I'm sorry, I am unable to help you if you don't let me into your account. But Verizon I was patient until the very end of this. The specialists are better. James J Chief Communications Officer. 910-794-6232 for Lisa Bennett, Executive Customer Relations, still works, a… You know, Verizon used to have such great customer service until about 2017. Jun 16, 2021 · Greetings, I missed a call today May 25 afternoon east coast time from Jazmine in Executive Office/Relations. As CEO since 2018 and Chairman since 2019, Hans is the architect of Verizon’s 5G network strategy, which powers and empowers how Verizon customers live, work and play. It's a long story so I will try and abridge it. We understand how upsetting that situation must be, Metete4q. Jim is responsible for all external communications and media relations strategy and execution across the corporation, worldwide. Your Verizon cell phone has password protection capabilities that allow you to lock your phone when not in use. (NYSE:VZ) after concluding the transaction advances the public interest. But Verizon I was patient until the very end of this. Beginning at Verizon’s About Us page, click the Contact Us link at the bottom of the page As of 2015, Verizon customer support can be contacted 24 hours per day at 1-800-837-4966. Resolve inbound customer cases received via phone, email, executive, and government agencies to mitigate potential impacts or legal disputes. Sharpe brings more than two decades of corporate affairs and communications experience with a decorated career at Allstate. ct lottery results post 00 credit on the account. Analyst ERT @ Verizon Wireless · Highly motivated and results-driven Customer Service Supervisor with expertise in managing a team of customer-facing employees to ensure optimal productivity. (NASDAQ:MCIP) by Verizon Communications Inc. contact: Jim Gerace 908-306-7508. I have called like 20 times the past two weeks and noone has helped me Im about ready to get a new service provider i swear It's never business as usual here. For Verizon Fios, call (800) 837-4966 ; if you’re using Verizon prepaid, call (888) 294-6804. The estimated total pay range for a Executive Relations at Verizon is $72K-$127K per year, which includes base salary and additional pay. Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. If you are an institutional or individual investor, or an individual shareowner with investor-related questions, please contact the appropriate staff listed below. That got me a call from the Verizon Executive Relations. "These appointments will develop and grow the next generation of our leadership teams as we unleash Verizon's full potential moving forward," said Verizon Chairman and CEO Hans Vestberg. Executive Relations. 12-16-2019 09:15 AM. Executive Vice President and Chief Human Resources Officer. ER means Executive Relations. View 2007 Annual Report (PDF) 2006 Annual Report. This link will bring you directly to a form to fill out. Feb 2, 2024 · In my efforts to address this matter, I proposed a potential solution to the Verizon Wireless Executive Relations team, suggesting an upgrade on my line and the application of a blackout screen protector, with associated costs covered by Verizon Wireless. See what it's like as a V Teamer, working with good people, doing good things. Jim is responsible for all external communications and media relations strategy and execution across the corporation, worldwide. I am still and consistently having issues with your customer service and financial services representatives. "Verizon Business being ranked #1 in customer satisfaction for Small Business Internet by J Power for the sixth consecutive year is an honor," said Aparna Khurjekar, Chief Revenue Officer, Business Markets & SaaS, Verizon Business. Press 1 for English, and press 2 to speak with a rep. Sometimes going straight to the top is the way to get around customer service roadblocks, but the folks at The Consumerist, have a suggestion for Verizon … Your issue has been escalated to a Verizon agent. After over an hour on the phone where the representative stated he was "working" on getting a resolve the call was disconnected on the Verizon end and was not returned.